Jinny's Handmade Soap


I sincerely want you to be a customer for life. If you have any questions regarding orders, delivery, custom orders, please email me at jinnysoap@gmail.com. I would love to hear from you!

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Payment:


Payment accepted via PayPal and processed at the time of ordering. Prompt payment is appreciated. If payment for goods is not received within 7 days, your order will be canceled by Jinny's Handmade Soap. If you find that you need to cancel an order, please let us know as soon as possible.

PayPal is a secure online payment processing company. Jinny's Handmade Soap will never see your credit card information. You do not need to have a PayPal account to submit a payment.

BC residents will be charged 12% Tax.

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Shipping:


Orders are shipped using Canada Post regular or express by your preference. They are usually shipped within 48 hours after receiving payment.

All orders will be shipped to the address you mentioned in your order, unless otherwise specified. Please verify your address is correct upon checkout to avoid delays in shipping.

We welcome any overseas order, please use the “contact us” or email us ( jinnysoap@gmail.com ) with the information such as products you are interested, quantity and delivery address, our representative will contact you once we have the quotation ready for your confirmation. International buyers are responsible for all applicable V.A.T., G.S.T., customs and duties fees, and taxes associated with their purchase. These charges are in addition to shipping. Please contact us for inquiry.

We take care to package your items with care to ensure your items reach you safely. We take pride in using recycled, recyclable, or biodegradable shipping and packaging materials and ask that you please recycle the materials upon arrival.

Note to international buyers: I ship all international packages through Canada Post. If you would like to upgrade to any other form of shipping, please contact  me to discuss your options and their cost.

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Refunds and Exchanges:


Jinny's Handmade Soap wants you to be 100% happy with your order. However, if you are not completely satisfied, please contact  us as soon as possible.

Given the nature of our goods, returns and exchanges will be handled on a case-by-case basis. Generally, items must be in the same, unused condition as when purchased. 

If you are unsatisfied for any reason, we will issue a full refund less original shipping or exchange the items within 30 days of original receipt. Please note the buyer is responsible for all shipping charges. Refunds will be issued once items have been received and inspected. We reserve the right to deny returns if the item has been worn or used and is no longer in sellable condition.

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Custom Orders:


Yes, we do, however, there will be a minimum order requirement. Please use the “contact us” form to let us know your needs, we will then be able to give you a quotation based on your preferred ingredients and quantity.

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Province Tax Rates:

Province Tax Rates will be applied to the Canada residents.


Province Type Prov. rate (%) Total Tax Rate (%)
Alberta GST 0 5
British Columbia GST + PST 7 12
Manitoba GST + PST 7 12
New Brunswick HST 8 13
Newfoundland and Labrador HST 8 13
Northwest Territories GST 0 5
Nova Scotia HST 10 15
Nunavut GST 0 5
Ontario HST 8 13
Prince Edward Island GST + PST 10 15
Quebec GST + QST 9.975 14.975
Saskatchewan GST + PST 5 10
Yukon GST 0 5

 

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Difference from commercial Soap:


Our soap(naturally cured) is made using cold process method, and this processing takes about 4 weeks to 8 weeks to complete. This old fashioned way of soap making creates and retains glycerin, which is an excellent source to moisturize your skin. Your skin will not have that dry, itchy feeling that you get from using commercial soaps since we do not use any animal, petroleum or chemical based ingredients. There are no animal products that would come from killing animals or obtaining animal products. We do use beeswax and goats milk if that might be a concern. Commercial soap sometimes contains animal and petroleum based ingredients. We believe your skin will notice the difference right away.

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Take care of handmade soap:



Normally, you can store your handmade soap for up to a year. Handmade soap is a special product because it contains glycerin. It can retain more moisture than other soaps. In order to extend the life of your handcrafted soap place them in a well-draining soap dish. Keep the unused bars in a cool and dry place out of direct contact with water.

Thanks for visiting! Jinny Jin


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We take the secure nature of private, personal information very seriously. All payment information will be sent via a 128 bit encrypted SSL (Secure Socket Layer) connection.

 


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